Junior Operations Analyst
Summary
the pitchJoin Kingfisher, a leading home improvement company with a commitment to better homes and better lives. As a Junior Operations Analyst, you will provide dedicated Level 1/2 Infrastructure monitoring support for all of Kingfisher's brands. This is an excellent opportunity for those looking to start a career in IT, with genuine development potential. The role is based in Southampton and involves 12-hour shifts.
Role
posted by companyJoin Kingfisher, a leading home improvement company with a commitment to better homes and better lives. As a Junior Operations Analyst, you will provide dedicated Level 1/2 Infrastructure monitoring support for all of Kingfisher's brands. This is an excellent opportunity for those looking to start a career in IT, with genuine development potential. The role is based in Southampton and involves 12-hour shifts.
Key responsibilities
- To work 12-hour shifts (24x7) managing IT services in accordance with Kingfisher operational policies and procedures.
- Monitor IT production services of the operating companies that form Kingfisher PLC and perform initial problem determination.
- Fix production incidents in accordance with agreed procedures and co-ordinate the resolution of more difficult incidents by working closely with technical support personnel.