Senior Customer Success Manager - Cybersecurity (EMEA)
Summary
the pitchJoin Filigran, a fast-growing cybersecurity company focused on revolutionizing cyber threat management. As a Senior Customer Success Manager, you will play a key role in ensuring the success and satisfaction of our users in EMEA. You will manage the full customer lifecycle, build strong relationships with customers, identify upsell opportunities, and collaborate with internal teams to resolve customer issues. This is a remote position based in the UK.
Role
posted by companyJoin Filigran, a fast-growing cybersecurity company focused on revolutionizing cyber threat management. As a Senior Customer Success Manager, you will play a key role in ensuring the success and satisfaction of our users in EMEA. You will manage the full customer lifecycle, build strong relationships with customers, identify upsell opportunities, and collaborate with internal teams to resolve customer issues. This is a remote position based in the UK.
Key responsibilities
- Identificar y apoyar oportunidades de venta adicional y cruzada en colaboración con el equipo de ventas.