UPS Service Sales Account Manager (Southwest UK & Midlands region)
Summary
the pitchJoin Socomec, a leader in critical power solutions. As a UPS Service Sales Account Manager, you'll proactively sell maintenance contracts, identify upselling opportunities, prepare proposals, provide technical consultation, manage accounts, and monitor market dynamics. You should have at least 2 years of service sales experience or 5 years of hands-on field engineering experience with critical power equipment.
Role
posted by company
Role Overview
• Job Title: UPS Service Sales Account Manager
• Employment Type: Full-time
• Location: Field/Hybrid (covering Southwest UK & Midlands region)
Key Responsibilities
• Contract Sales: Proactively sell preventative maintenance (PPM) contracts, 24/7 emergency response packages, and extended warranties to new and existing customers
• Lead Generation: Identify upselling and cross-selling opportunities, including battery replacements and capacitor overhauls, generated from field service reports
• Proposal Development: Prepare commercial proposals, negotiate pricing, and close sales while ensuring target Gross Profit (GP) and Operating Profit (OP) margins are achieved
• Technical Consultation: Provide budgetary advice and lifecycle planning to clients, helping them mitigate risks of power disruptions
• Account Management: Maintain strong relationships with facility managers and procurement teams, managing renewals and addressing customer concerns
• Market Awareness: Monitor UK market dynamics and competitor offerings to identify new business opportunities in critical power sectors
Qualifications & Requirements
• Experience: Minimum \(2+\) years of service sales experience OR \(5+\) years of hands-on field engineering experience with critical power equipment (UPS, batteries, or Data Centre)
• Technical Knowledge: Strong commercial understanding of business-critical electrical infrastructure, including 3-phase and 1-phase UPS systems
• Education: HNC/HND or equivalent qualification in Electrical or Electronic Engineering is highly desirable
• Skills: Commercial acumen, excellent negotiation abilities, and strong financial/budget management capability
• Compliance: Strong awareness of Health, Safety, and Environmental (HSE) policies, as well as adherence to standard business ethics and trade regulations
• Requirements: Valid UK Driving Licence, computer literacy, and self-motivation
Bonus: 25% of annual salary for achieving 100% of target (paid annually)
Holiday Allocation: 25 days plus 8 Bank Holidays (increasing by one day after 3, 6, 9, and 12 years)
Benefits :
• Company pension: 8% employer contribution (minimum 2% employee contribution)
• Vitality private medical insurance
• Bupa dental coverage
• Healthshield wellbeing support
• Income protection
• Free unlimited remote GP appointments
• Free mortgage advisory services
• Free pension advisory services
• Cycle 2 Work scheme
Training: Ongoing development and training will be provided in the UK but also in France and Italy
Important Information
- We are an equal opportunities employer and are committed to creating an inclusive workplace for all
- Please note that applicants must have the right to work in the UK. Unfortunately, we are unable to offer sponsorship for this role
Key responsibilities
- Proactively sell preventative maintenance contracts, emergency response packages, and extended warranties to new and existing customers.
- Identify upselling and cross-selling opportunities, prepare commercial proposals, negotiate pricing, and close sales.
- Maintain strong relationships with facility managers and procurement teams, managing renewals and addressing customer concerns.