Graduate Programme - Customer Success
Summary
the pitchJoin Fospha, a high-growth tech company focused on online retail measurement solutions. As a Customer Success Coordinator, you'll own a portfolio of accounts, drive customer adoption, and collaborate with various departments. This role offers immediate responsibility, exposure to senior leadership, and opportunities for career advancement.
Role
posted by companyJoin Fospha, a high-growth tech company focused on online retail measurement solutions. As a Customer Success Coordinator, you'll own a portfolio of accounts, drive customer adoption, and collaborate with various departments. This role offers immediate responsibility, exposure to senior leadership, and opportunities for career advancement.
Key responsibilities
- Independently own a portfolio of accounts, being the main point of contact from the point of signature onwards.
- Responsible for the customer health and product adoption with the ultimate goal of client retention.
- Project manage the onboarding of clients, hitting time to value targets, and bring clients through the adoption playbook.