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source · wttj·req · jb_f52fbe2cdb·listed 3h ago

Business Lead (Client Services)

Whalar·London, United Kingdom·Hybrid·Full-time
Sourced listing · wttjNo salary disclosed
Posted
13 July 2026
via wttj
Type
Full-time
Arrangement
Hybrid
United Kingdom
Deadline
12 August 2026
closes in 30d
compensation · not disclosed
Salary not shared
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source · estimate pending

Summary

the pitch

Join Whalar, a leading influencer marketing agency, as a Business Lead (Client Services). In this pivotal leadership role, you will drive growth across key UK clients, set the vision and strategy for your team, and deliver an outstanding client experience. You will also manage the sales pipeline, ensure operational excellence, and provide strategic leadership and innovation. This position offers a range of benefits, including remote work flexibility, professional development stipends, and private medical insurance.

Role

posted by company
  • This role requires proven leadership expertise, commercial acumen and stakeholder management. The ideal candidate excels at crafting and executing client-centric strategies while fostering team collaboration to ensure operational excellence
  • Excellent communicator and active listener. A natural storyteller who is able to build trust and rapport with stakeholders at all levels
  • Demonstrable team management/leadership experience
  • High EQ with a Growth mindset - we are a business growing at pace and adaptability to respond to changing market conditions and business needs is a must
  • An appreciation of creativity and culture with a deep understanding of the importance of creator marketing within the broader marketing ecosystem with the ability to discuss with senior marketers
  • Strong experience in creative advertising partnerships at a senior level, including leading contractual negotiations. Experience at an Influencer, Social, PR or Creative agency or Platform is preferred
  • A strategic thinker who is able to see the big picture and use data effectively to drive decision making
  • 10+ years agency or platform experience with a focus on business development

Key responsibilities

  • Drive revenue growth and deliver senior leadership across a portfolio of key UK clients, collaborating with the Senior Business Lead Director and Client Services Director to plan and execute strategies.
  • Partner with the Business Development team to onboard new clients into the Pod, building long-term, profitable, and trusted client relationships.
  • Provide leadership in the development of innovative, market-leading strategies that differentiate Whalar and deliver exceptional client outcomes.