Network Aftersales Coach (Southwest)
Summary
the pitchJoin MSX International, a global leader in providing innovative solutions and services to the automotive industry. As a Network Aftersales Coach, you will work closely with retailers within the Volkswagen Group network to drive improvements in key performance indicators, enhance customer satisfaction, and optimize commercial performance. This field-based role offers a competitive salary, benefits, and the opportunity to make a significant impact in the mobility industry.
Role
posted by companyExperience
- The successful candidate will need to possess a strong working knowledge of Dealer aftersales processes
- The ability to develop individuals in order to improve and sustain performance is imperative
- Previous / current experience of working in a regional or national role for a vehicle manufacturer and / or franchised dealer group would be an advantage.
- Demonstrable experience in business coaching and change management would be a strong advantage
Key Competencies
- Ability to inspire, coach and influence others to achieve results
- Ability to communicate at multiple levels
- Outgoing and energetic
- Understanding of franchised dealer business best practices
- Excellent communication, interpersonal and analytical skills
- Accurate and timely Administration
- Flexible approach to work – a self-sufficient, self-starter
- PC literate
Additional Information
Working Pattern and Location
- Permanent
- Monday-Friday
- Location: Field Based, Southwest (Bristol, Bath, Exeter, Bridgewater)
Package
- £40,000 - £45,000 per year
- 25 days annual leave entitlement
- Company contributory pension plan
- Healthcare scheme
- Life Assurance
- Company car
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
- Consumer Engagement
- Parts, Accessories & Service Performance
- Actionable Insights
- Repair Optimization & Compliance
- Learning Solutions
- Distribution & Sales Performance
Our proven track record means that we now partner with almost every car manufacturer on the market.
The MSX Purpose
To empower Movers and Makers to thrive in our ever-changing world
The MSX Mission
To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.
The MSX Vision
To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.