Customer Outreach Agent
Summary
the pitchJoin our London team as a Customer Outreach Agent on a 0-hour contract. In this role, you will conduct outbound calls to promote services and events, deliver scripted messages, collect and record information, and collaborate with the team to achieve goals. Ideal candidates have experience in telemarketing, sales, or customer service, exceptional verbal communication skills, and basic computer skills.
Role
posted by companyQUALIFICATIONS, SKILLS AND EXPERIENCE
· Proven experience in telemarketing, sales or customer service is preferred.
· Exceptional verbal communication skills with a clear and friendly demeanour.
· Ability to follow call scripts while adapting to customer responses.
· Basic computer skills to log call details and use necessary software tools.
· Team player with the ability to work collaboratively in a fast-paced environment.
Key responsibilities
- Conduct outbound calls to potential clients to promote products and services.
- Deliver scripted messages, generate interest, and answer initial questions from potential clients.
- Collect and record accurate information from each call, maintaining proper documentation.