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source · wttj·req · jb_039d894e14·listed 1d ago
Lead User Researcher
NTT DATA·London, England, United Kingdom·Hybrid·Full-time
Sourced listing · wttjNo salary disclosed
compensation · not disclosed
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Summary
the pitchJoin Tangity, a global design studio dedicated to humanizing complexity. As a Lead User Researcher, you will play a critical role in shaping meaningful, accessible public services. You will lead research initiatives across the full delivery lifecycle, collaborate with cross-functional teams, and contribute to service strategy.
Role
posted by companyJoin Tangity, a global design studio dedicated to humanizing complexity. As a Lead User Researcher, you will play a critical role in shaping meaningful, accessible public services. You will lead research initiatives across the full delivery lifecycle, collaborate with cross-functional teams, and contribute to service strategy.
Key responsibilities
- Plan, lead, and deliver user research for public services across Discovery, Alpha, Beta, and Live phases.
- Apply a range of qualitative and quantitative research methods to surface behavioral insights.
- Synthesize research findings into clear, actionable outputs such as problem statements, user journeys, personas, and pain point maps.