Head of IT

• If you’re a hands-on IT leader who enjoys building high-performing teams, simplifying complexity, and delivering reliable, secure infrastructure, you’ll feel right at home here
• Design, implement, and manage network infrastructure including VLAN segmentation to ensure secure, efficient, and scalable connectivity across the organisation
• Manage and maintain WiFi and WAN infrastructure, including HP/Aruba networking equipment, to ensure reliable connectivity and optimal performance across all sites
• Experience supporting audits and certification processes
• Manage and maintain CCTV systems and surveillance infrastructure, ensuring reliable operation, adequate coverage, and secure storage of footage
• Comfortable working in a fast-paced, scaling environment
• Proven experience leading IT operations and support teams across multiple locations
• Familiarity with Google Workspace, Azure, AWS and endpoint management / MDM solutions
• Confident leader with experience managing and developing managers
• Willingness to travel and provide out-of-hours support when required
• Configure, monitor, and maintain WatchGuard firewalls to ensure network security, threat prevention, and compliance with organizational security policies
• Strong understanding of IT security frameworks (ISO 27001, Cyber Essentials, NIST)
• Hands-on experience with IT asset management and lifecycle processes
• Strong knowledge of IT infrastructure, networks, cloud services, and end-user computing
• Experience managing IT budgets, vendors, and contracts
• Familiarity with endpoint management and MDM tools
• If you're excited about this role but don’t meet every requirement, we still encourage you to apply, your unique skills and experiences might be exactly what we need now or in the future

Key responsibilities

• Take ownership of IT operations, infrastructure, assets, and support delivery across all locations, ensuring consistency and efficiency.
• Lead the IT function with a clear vision for operational excellence and continuous improvement, driving strategic IT initiatives that improve productivity, security, and user experience.
• Build strong, collaborative partnerships with key vendors and service providers, managing IT vendors, suppliers, and service providers to ensure value for money.