Technical Support Engineer (client side)
Summary
the pitchJoin NUVIA UK as a Technical Support Engineer at Hinkley Point C, Somerset. This role involves contributing to various technical topics, resolving critical design issues, and engaging with multidisciplinary experts. You will be a key member of the Technical Branch of the Joint Design Office, driving resolution of technical issues and enhancing engineering delivery. The position requires a degree in engineering or science, problem-solving skills, and previous experience in the nuclear industry.
Role
posted by companyPosition: Technical Support Engineer 3528
Location: Hinkley Point C, Somerset
Travel: 3 days on site & 2 days remote
Arrangement: Staffed
NUVIA UK's Technical Services & Consulting department is fast growing with hybrid opportunities available up and down the country. We're striving to create a multidisciplinary team to offer our clients the best range of talent.
BPSS clearance will be required at basic level. Prior clearance will not be transferrable.
Join us as a Technical Support Engineer, contributing to Transverse, Mechanical, Electrical and Civils topics at our clients site and you’ll be helping us to make sure we continue to deliver technical excellence for the project.
The successful applicant will be a key member of the wider Technical Branch of the Joint Design Office [JDO], operating as part a team responsible for resolving critical, cross discipline design issues and engaging multidisciplinary Subject Matter Experts. The role offers exposure to a broad spectrum of technical topics across the project driving resolution of technical issues, strengthen engineering delivery, and enhance resilience of the JDO by proactively mitigating key project engineering risks.
Principal Accountabilities
As a Technical Support Engineer reporting into the Transverse Technical Manager, you will:
- Be an organised motivated individual able to communicate with a variety of stakeholders
- Be proactive in chasing delivery and performance of others
- Attend and contribute to meetings when required
- Build working relationships with SMEs, delivery teams and construction partners to facilitate issue resolution
- Support the identification and development of standardised technical solutions across common field challenges
- Assist in the preparation of performance reporting materials including dashboards and narrative summaries
- Contribute to continuous improvement initiatives by capturing lessons learned and identifying trends in technical queries
Knowledge & Skills
You will have good communication and presentation skills, being able to liaise with a variety of stakeholders across the wider business at various management levels from mid management up to director level.
You will need to:
- Have a growth mindset.
- Be resilient, adaptable and have a willingness to learn and develop.
- Understand an individual level of knowledge and where to receive guidance.
- Be able to work and act autonomously.
- Be pragmatic and practical in your approach to developing solutions.
- Be able to demonstrate an ability to resolve straightforward issues of low complexity/risk in own technical discipline/area autonomously.
- Be a competent user of Microsoft software.
Qualifications & Experience
- Degree (or equivalent) in Engineering or other Science
- Demonstrable evidence of problem solving and stakeholder management
- Desirable · Chartered Engineer or member of similar institute
- Previous experience working in the Nuclear Industry
- Working in Engineering design.