IT Support Engineer
Summary
the pitchJoin NTT DATA, a global leader in IT services. As an IT Support Engineer, you will be responsible for on-site and remote installation, maintenance, troubleshooting, and repair of desktops, notebooks, and associated peripherals. You will serve as the company liaison with customers on administrative and technical matters, providing high-level customer service. This position is client-based at a location in Broad Street, London.
Role
posted by companyJoin NTT DATA, a global leader in IT services. As an IT Support Engineer, you will be responsible for on-site and remote installation, maintenance, troubleshooting, and repair of desktops, notebooks, and associated peripherals. You will serve as the company liaison with customers on administrative and technical matters, providing high-level customer service. This position is client-based at a location in Broad Street, London.
Key responsibilities
- Installation, implementation, maintenance, troubleshooting, and repair of desktops, notebooks, printers, and associated peripherals.
- Providing technical support and incident management service desk functions, including reviewing, troubleshooting, and approving operational quality.
- Serving as a company liaison with customers on administrative and technical matters, ensuring high levels of customer service.