M
source · wttj·req · jb_2bc4024e04·listed 4h ago
Senior Digital Product Owner
M&G·Edinburgh, United Kingdom·Hybrid·Full-time
Sourced listing · wttjNo salary disclosed
compensation · not disclosed
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Summary
the pitchJoin our team as a Senior Digital Product Owner, where you will play a crucial role in shaping and improving digital journeys within a defined product domain. You will have the opportunity to influence customer and adviser experiences, drive measurable improvements, and provide oversight across Product Owner activity. This role combines strategic thinking with end-to-end ownership, and you will be responsible for building a high-performing Product Owner community.
Role
posted by company- Ability to set and uphold standards, ensuring consistent application of best practice across multiple Product Owners
- Strong leadership and coaching capability, with a track record of developing Product Owners and elevating team performance
- Skilled in analysing and interpreting data, research and digital performance metrics to guide prioritisation
- Strong understanding of regulatory requirements, especially Consumer Duty
- Confident communicator able to influence and collaborate across disciplines
- Strategic thinker with the ability to look ahead, anticipate needs, and plan effectively
- Comfortable working in agile delivery environments and driving continuous improvement across teams
- Proven ability to deliver measurable improvements to digital servicing journeys
- Demonstrated ability to drive forward discovery, plan ahead, and apply evidence to decision-making
- Experience working with regulatory frameworks, including Consumer Duty or equivalent
- Strong experience in digital product ownership within financial services or similar heavily-regulated environments
- Strong understanding of digital and legacy servicing models and operational impacts
- Experience in proposition development or digital transformation
- Understanding of UK life and pensions servicing models
Key responsibilities
- Own and shape a 12-month rolling roadmap, with clear accountability for direction, prioritisation, and outcomes across the product domain.
- Drive end-to-end discovery phases using data, insight, and stakeholder input to validate problems and define opportunities.
- Coach and develop Product Owners, building a high-performing team and strengthening capability across discovery, delivery, and stakeholder engagement.