IT Cloud Infrastructure Engineer
Summary
the pitchJoin NTT DATA, a global leader in business and technology services. As an IT Cloud Infrastructure Engineer, you will provide operational support for customer infrastructure, manage incidents and problems, and contribute to the development of infrastructure roadmaps. You should have extensive experience in infrastructure technologies and a strong understanding of ITIL best practices.
Role
posted by companyJoin NTT DATA, a global leader in business and technology services. As an IT Cloud Infrastructure Engineer, you will provide operational support for customer infrastructure, manage incidents and problems, and contribute to the development of infrastructure roadmaps. You should have extensive experience in infrastructure technologies and a strong understanding of ITIL best practices.
Key responsibilities
- Providing BAU operational support across a wide range of customer infrastructure, including health checks and reporting.
- Managing incidents, problems, requests, and changes in line with ITIL best practice and ensuring that SLAs are maintained.
- Assisting engagement with projects to ensure designs of technical solutions are in line with the requirements of the customer.