Senior Internal Communications Business Partner

Company Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

This role is a strategic advisor to solution leadership teams and a key partner in Quadient's transformation journey. The Senior IC Business Partner helps leaders navigate change, align employees around business priorities, and ensure critical initiatives are understood, adopted and sustained across the organization.

Working at the intersection of business strategy, leadership and organizational change, they provide counsel to senior leaders and develop internal communications approaches that build understanding, readiness and confidence during periods of transformation.

As part of a global internal communications function, the Senior IC Business Partner works closely with solution leadership teams, the Senior Director of Internal Communications, the Senior Editorial Lead and fellow IC Business Partners to ensure communications support business objectives and employee needs across Quadient.

In addition to supporting solution priorities, the role leads communications for major cross-functional initiatives, including AI, leadership enablement, culture and enterprise transformation programs.

This role combines strategic advising, storytelling, leadership enablement and change communications expertise to help leaders communicate effectively, strengthen employee understanding and support organizational readiness during periods of transformation and growth. They influence how strategic priorities are communicated and experienced, helping drive alignment and change adoption across the solution and broader organization.

Your role in our future:

• Act as a trusted strategic communications advisor to solution leadership, translating enterprise and solution priorities into communication strategies, messaging frameworks and plans that drive clarity, alignment and employee impact.
• Enable leaders to communicate with confidence and consistency through coaching, message development and support for high-impact internal moments, including town halls, people leader sessions, kickoffs, AMAs and strategic updates.
• Lead communications for solution and enterprise transformation initiatives, applying change management methodologies and defining sequencing, messaging and pacing to drive understanding, readiness, adoption and sustained change.
• Ensure communications align with Quadient's corporate narrative, messaging architecture and editorial standards, applying governance, channel guidance and cross-solution coordination to maintain clarity, consistency and focus.
• Partner on global and cross-solution priorities, including AI, leadership enablement, culture initiatives, EVP activation and other enterprise programs, translating enterprise narratives into relevant solution-level communications.
• Provide communication counsel and support during sensitive issues, organizational changes and M&A activities, partnering with HR and senior leaders to ensure effective employee communication and alignment.
• Use data, feedback and communication insights to continuously improve effectiveness, inform decisions and strengthen strategic impact.

Key responsibilities

• Act as a trusted strategic communications advisor to solution leadership, translating enterprise and solution priorities into communication strategies, messaging frameworks and plans that drive clarity, alignment and employee impact.
• Enable leaders to communicate with confidence and consistency through coaching, message development and support for high-impact internal moments, including town halls, people leader sessions, kickoffs, AMAs and strategic updates.
• Lead communications for solution and enterprise transformation initiatives, applying change management methodologies and defining sequencing, messaging and pacing to drive understanding, readiness, adoption and sustained change.