Experience with Agile methodologies & tools (e.g. Scaled Agile, Scrum, Kanban)
Expertise in managing global, enterprise-scale cloud services, including technical, security, and regulatory aspects
Knowledge of enterprise SaaS such as CRM, Analytics, Billing & Rating systems
Experience with security, scalability and best practices around high-volume transactions use-cases, especially with API Gateways, Identity Management and Data analytics
Previous software development experience at some point in your career (strongly preferred) or as a minimum well versed in using SQL, Kibana and understanding complex data models in detail
Experience delivering complex projects or business transformations in the BSS and OSS areas due to acquisitions, strong growth and digital transformations
Adaptable, with a growth mindset and a track record of success in startups or large enterprises
Experience with back-office systems such as:
An understanding of business system integration models, SOA and APIs
Extensive experience in Product Management, with proven leadership managing cross-cultural, geographically distributed teams - operating at similar level (Director)
Strong strategic thinking, business acumen, and the ability to influence through data and presentations
Ability to work with data in formats such as CSV, XML, JSON, etc
Bachelor's degree in Computer Science or a related technical field
Experience using Jira, Confluence, and project management tools

Driving the product strategy for shared platform capabilities, including Lead-to-Cash (BSS), Data Analytics, Identity Management, Accounts & Users, and API Gateway.
Leading and guiding a team of product managers to evolve and transform critical shared and platform services for internal and external users.
Collaborating with Engineering, Operations, Sales, and Marketing functions to enable growth and profitability, and engaging with customers to understand their needs.

Director of Product Management (BSS/Platform Services)

Summary