Partner Learning Systems & Operations Specialist

We put people first. It’s all about you..

Must have:

• Strong systems mindset - you enjoy working with tools, platforms, and improving how things run 
• Comfortable working across multiple tools and improving imperfect or manual workflows
• Understanding of how learning drives behaviour change and performance (not just completion metrics)
• Able to design and improve processes that scale 
• Able to translate data into actions and improvements (e.g. Google Sheets, dashboards, reporting)
• Comfortable engaging with Partners and Trainers directly to understand real-world needs and gather insights that inform improvements
• Highly organised, with strong attention to detail

Nice to have

• Experience working with learning platforms (LMS/LXP) 
• Basic coding or technical confidence (e.g. CMS, HTML, integrations) 
• Experience building dashboards or working with analytics tools
• Experience using project or workflow management tools (e.g. Asana)
• Elearning authoring experience
• Experience creating or adapting learning content (e.g. e-learning, guides, or resources)

Additional Information

So why pick UW?

We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits: 

• An industry benchmarked salary. We’ll share it during your first conversation.
• Annual discretionary performance based, annual bonus scheme.
• Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)
• Holiday trading
• Discount on our services and you get our coveted Cashback Card for free. You’ll also get access to 100s of rewards and discounts through Perkbox
• A matched contribution pension scheme and life assurance up to 4x your salary. You can also access free mortgage advice and a financial wellbeing tool.
• Save as You Earn scheme.
• Family-friendly policies, designed to help you and your family thrive.
• Flexible benefit choices such as Private health insurance, a free Virtual GP, Gym discounts and Our wellbeing app.
• Electric Car salary sacrifice scheme through Tusker
• Belonging groups that help UW shape an even more inclusive future.
• A commitment to helping you develop your career journey through learning, coaching and new experiences

Apply here!  

You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

Luke de Pledge will be your point of contact throughout the recruitment process.

Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.

Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.

Key responsibilities

• Support the end-to-end process of getting learning live, including content uploads, platform setup, testing, publishing, and ongoing updates.
• Build and maintain dashboards tracking engagement, usage, performance, and outcomes, and create clear, actionable reporting.
• Help design and implement scalable processes for content uploads and updates, programme rollouts, and event and training tracking.