Senior Customer Success Manager

Join Kyriba, a leading provider of cloud-based treasury and finance solutions. As a Senior Customer Success Manager, you will engage with customers across multiple EMEA markets, drive value realization, and ensure business outcomes are met. You will manage a diverse portfolio of customers, facilitate executive meetings, and develop advanced account strategies. This strategic role is crucial to Kyriba's ongoing success as a company.

Key responsibilities

• Engage with Kyriba's customers across multiple EMEA markets to drive and accelerate their value realization and to ensure business outcomes are being met through consumption of their purchased solutions.
• Manage a diverse portfolio of customers spanning multiple countries, including large global businesses and customers with a high-level of complexity, focus and intensity.
• Establish success metrics, annual goals and key objectives with the customer. Leverage data & tools to track and deliver these metrics and goals.