L
source · wttj·req · jb_18f29879e1·listed 4h ago
Sales Support Administrator (Cavendish Online)
Lloyds·Bristol, United Kingdom·Hybrid·Full-time
Sourced listing · wttjSalary disclosed
compensation · disclosed
£26,000 — £28,000
source · wttj
Summary
the pitchJoin Cavendish Online, a highly respected and award-winning protection broker. As a Sales Support Administrator, you will play a key role in guiding customers through the protection application journey, ensuring a smooth and reassuring experience. You will manage protection applications, keep customers informed, liaise with insurers and healthcare providers, and maintain accurate customer records. This is a full-time position with a generous holiday allowance, flexible working options, and various benefits including health insurance, financial products, and a pension plan.
Role
posted by company- Experience working to deadlines, service level agreements (SLAs), or performance targets
- Strong organisational skills, with the ability to prioritise tasks and manage your workload effectively
- Experience in a customer service, administration, operations support, or case management role
- Strong attention to detail and accuracy when handling customer information and records
- Excellent communication skills, both written and verbal, with confidence communicating by telephone and email
- A positive, proactive approach and a willingness to learn and develop
- Experience within financial services, including banking, insurance, mortgages, protection, or financial advice
- Experience maintaining accurate records and working with data, including Microsoft Excel
- Experience using CRM, case management, or customer database systems
- Knowledge of protection products or the protection application process
- Experience liaising with insurers, healthcare providers, or other third-party organisations
- Understanding of regulated environments and the importance of delivering good customer outcomes