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source · wttj·req · jb_a1df09a155·listed 3d ago
Partner Success Manager
Xero·Manchester, United Kingdom·Hybrid·Full-time
Sourced listing · wttjNo salary disclosed
compensation · not disclosed
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Summary
the pitchJoin Xero as a Partner Success Manager, where you will work closely with accounting and bookkeeping firms to help them grow their revenue and improve their practice workflows. You will act as a trusted advisor, providing best practice recommendations and identifying expansion opportunities. You will be part of a collaborative team focused on service excellence and proactive client management.
Role
posted by company- You demonstrate strong initiative and the ability to strategise growth through cross-sell and up-sell opportunities
- You have a natural ability to build quick rapport and maintain long-term professional relationships
- Your background includes managing clients within a technology company and using Salesforce CRM to track progress
- You bring expertise in the SaaS or accounting industry and understand the inner workings of an accounting practice
- You possess outstanding communication skills and enjoy presenting to and educating others
- You are comfortable working autonomously in a fast-paced environment and take a result-focused approach to your tasks
- Apply even if your experience isn't a perfect match!
Key responsibilities
- Collaborate with accounting and bookkeeping firms to help them grow their revenue and improve their practice workflows by adopting Xero solutions.
- Act as a trusted advisor to partners, providing best practice recommendations and identifying expansion opportunities to ensure sustainable growth and retention of partnerships.
- Educate partners on available resources, ensuring their teams remain certified through webinars and training events, and develop migration and initiation plans for customers moving to new subscriptions or upgrades.