Implementation Manager
Summary
the pitchJoin FoundryOS, a fintech company that values autonomous teams, iterative development, and continuous improvement. As an Implementation Manager, you will lead end-to-end implementation projects for new clients, act as the primary technical and operational liaison for client teams, and help shape our Implementation function from scratch. You will have the flexibility to work remotely or in the office in London, and enjoy benefits such as 25 days of holiday, private medical and dental insurance, and a workplace pension scheme.
Role
posted by companyPrevious experience in client-facing roles supporting SaaS implementations, systems integration, or in a product specialist/implementation consultant role - ideally within the financial services, wealth, or private banking sector.
Technically fluent: comfortable with platform configuration, basic scripting/querying, and discussing APIs or data migration processes with client IT teams.
Adept at managing both the business/user and technical/IT client stakeholders, understanding their unique challenges and translating between the two.
Strong organisational and communication skills - able to run multiple projects simultaneously in a structured but pragmatic way.
“Zero-to-one” mentality: you’re excited to help build and iterate our approach as we scale from our first clients upwards.
Experience with regulatory, risk, or compliance processes in finance is a plus.
Key responsibilities
- Lead end-to-end implementation projects for new clients, from discovery to launch.
- Act as the primary technical and operational liaison for client teams, translating their requirements into tailored platform setups.
- Build, document, and continuously improve implementation playbooks for repeatability and quality.