Strategic Customer Success Manager
Summary
the pitchJoin Kyriba, a leading provider of cloud-based treasury and finance solutions. As a Strategic Customer Success Manager, you will engage with customers across multiple EMEA markets, drive value realization, and ensure business outcomes are met. You will manage a diverse portfolio of customers, facilitate executive meetings, and develop advanced account strategies. This role requires strong business acumen, customer success experience, and the ability to navigate cultural and business nuances throughout EMEA.
Role
posted by companyJoin Kyriba, a leading provider of cloud-based treasury and finance solutions. As a Strategic Customer Success Manager, you will engage with customers across multiple EMEA markets, drive value realization, and ensure business outcomes are met. You will manage a diverse portfolio of customers, facilitate executive meetings, and develop advanced account strategies. This role requires strong business acumen, customer success experience, and the ability to navigate cultural and business nuances throughout EMEA.
Key responsibilities
- Engage with Kyriba's customers across multiple EMEA markets to drive and accelerate their value realization and to ensure business outcomes are being met through consumption of their purchased solutions & success service entitlements.
- Manage a diverse portfolio of customers spanning multiple countries, including large global businesses and customers with a high-level of complexity, focus and intensity.
- Proactively engage customers to ensure they adopt full functionality to get maximum value from Kyriba.