V
source · wttj·req · jb_6aee64c57f·listed 6h ago
French Customer Experience Agent
Vintage Cash Cow·Leeds, United Kingdom·Hybrid·Full-time
Sourced listing · wttjNo salary disclosed
compensation · not disclosed
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Summary
the pitchRejoignez Arcavindi en tant qu'Agent de l'Expérience Client francophone. Dans ce rôle hybride, vous serez la voix de l'entreprise à travers plusieurs canaux, en veillant à ce que chaque client se sente écouté, soutenu et valorisé. Vous gérerez un volume élevé de requêtes entrantes et sortantes, résoudrez des plaintes avec empathie et soutiendrez le processus d'achat. Vous jouerez un rôle clé dans la construction de la réputation d'Arcavindi en Europe.
Role
posted by company- Proven experience in customer service, contact centres, or sales environments
- Organised and able to manage multiple priorities
- Team-oriented mindset with a proactive, solutions-focused approach
- Excellent verbal and written communication skills, with empathy and clarity
- Strong problem-solving skills with resilience under pressure
- Confidence in handling objections and complaints fairly and constructively
- Comfortable using CRM systems and digital communication platforms
- Ability to balance speed with accuracy and quality
- Ability to adapt quickly in a fast-growing scale-up environment
- Background in buying, sales, or complaint resolution
- Experience working in businesses with operational warehouses or physical products
- We welcome applicants from all backgrounds, perspectives, and experiences, and we work hard to ensure equitable opportunities for all. If you're excited about this role but don’t meet every requirement, we still encourage you to apply, your unique skills and experiences might be exactly what we need now or in the future