Account Manager | SaaS | UK Market

As an Account Manager for the UK Market at Ringover, you will be responsible for the P&L of a portfolio of strategic customers.

Your goal? Turn the existing customer base into a key growth driver through renewals, upsell, and especially cross-sell. You will sit at the crossroads of high-level customer relationships, commercial strategy, and product value.

Key responsibilities

• Manage and grow a portfolio of high-value accounts

• Define account-specific commercial strategies aligned with customer business objectives

• Maximise account value (retention, MRR growth, product adoption)

• Engage regularly with senior stakeholders (C-Level, Business & IT leadership)

• Build strong, proactive and advisory customer relationships

• Track KPIs and build a clear understanding of customer P&L

• Identify co-innovation opportunities with the Product team (e.g. beta testing, market feedback)

• Act as the strategic interface between internal teams (Sales, CSM, Product, Support) and the customer

Profile requirements

• 3–5 years of experience as Account Manager, Customer Success Strategist, or in Sales (preferably Mid-Market or Enterprise)

• Proven experience managing complex, high-value accounts (SaaS / B2B Tech preferred)

• Ability to operate in matrix organisations and engage with C-Level stakeholders

• Strong business acumen and P&L-oriented mindset

• Excellent interpersonal skills, situational intelligence, and trusted advisor posture

• Highly proactive, solution-oriented, and strong active listening skills

Whats on offer:

• Join a fast growing company with career progression

• 28 paid holidays (includes UK bank holidays)

• Hybrid working environment from our offices in Liverpool Street

• Laptop, headset and other work equipment provided

• Trips to visit our Paris HQ for training and company events

• £200 towards your London travel every month!