Program Manager

• Resilient and adaptable, comfortable working in fast‑paced, evolving environments with distributed teams
• Ability to coach and develop talent, helping team members grow their skills, confidence, and impact
• Highly organized and detail‑oriented, with a proven ability to manage multiple priorities and drive clarity in complex environments
• Experience working with geographically dispersed technical teams and third-party vendors to deliver technology solutions
• Strong planning acumen, able to prioritize effectively and operate as a proactive self‑starter focused on delivery outcomes
• Experience managing technical dependencies, environments, release schedules, migrations, upgrades, and service transition activities
• Analytical and strategic thinker, able to synthesize insights from disparate information and translate them into clear actions, decisions, and mitigation plans
• Ability to interpret technical concepts and translate them into clear business-focused communications and decisions
• Exceptional communication skills, anticipating information needs, ensuring teams are well‑informed, and presenting confidently to executives and cross‑functional leaders
• Sound decision‑making ability, even in ambiguous situations; considers upstream/downstream impacts and balances long‑term and short‑term objectives
• Strong leadership presence, capable of motivating teams, resolving conflict, and fostering a culture of accountability, trust, and continuous improvement
• Experience delivering complex IT programs and programmes across infrastructure, cloud, networking, security, workplace technology, or enterprise applications
• Experience working with Product and Engineering teams is highly beneficial
• 3+ years’ experience working in a software development or technology driven environment
• Ideally experience in utilising JIRA for Program Management
• 8+ years’ experience delivering complex IT programs and programmes within enterprise environments, with a proven track record of successful delivery across multiple workstreams and stakeholders
• BA/BS in Business, Computer Science, Engineering, Information Systems or a related area, or equivalent program/program management experience
• PMP or PRINCE2 certification is highly desired

Key responsibilities

• Leadership across the full lifecycle of IT and Product initiatives, guiding teams from planning to execution.
• Ensuring programs are delivered on schedule, at high quality, and in alignment with established business and technical objectives.
• Aligning stakeholders, driving decisions, and orchestrating the work required to bring offerings successfully to market.